Information We Collect
ACE Fleet Group may collect information such as your name, email address, phone number, driver's license information, payment information, reservation details, communication history, device information, account activity, website waitlist information, beta tester application information, career application information, and information you voluntarily submit through website forms.
Why We Collect Information
We use your information to verify drivers, process reservations, manage beta testing and waitlists, respond to inquiries and support requests, review applications, provide customer support, complete payments, improve our services, prevent fraud, protect our vehicles, and comply with legal obligations.
Driver Verification
Driver verification helps us confirm eligibility to rent vehicles. Verification may include identity documents, driver's license validation, selfies, and additional supporting information when necessary.
Payments
ACE Fleet Group does not store full payment card information on our servers. Payments are processed through trusted third-party payment providers.
Location Data
When required for reservations, roadside assistance, vehicle recovery, or related operational purposes, location information may be collected to improve safety and support.
Beta Testing & Website Forms
When you join a waitlist, apply for beta testing, submit a signed beta agreement, contact ACE Fleet Group, request support, or apply for a position, we may collect the information you provide so we can process and respond to that request.
Communications
We may contact you regarding reservations, verification, payments, beta testing, waitlist or launch updates, roadside assistance, support tickets, security notices, policy updates, and important account or service information.
Sharing Information
We may share limited information with payment processors, verification providers, roadside partners, insurance companies, law enforcement when legally required, and trusted service providers that help operate ACE Fleet Group.
Data Security
We use administrative, technical, and organizational safeguards designed to protect your personal information. However, no online service can guarantee absolute security.
Your Rights
Depending on applicable law, you may request access, correction, or deletion of certain personal information, subject to legal, security, fraud-prevention, and operational requirements.
Policy Updates
This Privacy Policy may change over time. If significant changes occur, we may provide notice or ask you to review and accept an updated version before continuing to use certain services.