ACE Fleet Group
ACE Priority Towing
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Priority Roadside Support

Request Towing Assistance

Verify the rental, tell us what happened, and provide the vehicle’s location. Once the real dispatch backend is connected, ACE Fleet will use this request to locate the next available tow provider and keep the customer updated.

1 • Vehicle
2 • Location
3 • Safety
4 • Dispatch

What’s wrong with the vehicle?

Verify the rental information and choose what best describes the problem.

Where is the vehicle?

Enter the address, highway exit, landmark, parking lot, or another clear description of where the rental is stopped.

What type of location are you in?

This helps ACE Fleet understand the urgency and lets the tow provider know how to approach the vehicle.

If you are injured, in immediate danger, or the vehicle is creating an immediate roadway hazard, move to a safer location if possible and contact emergency services. Do not stand in active travel lanes.
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Dispatching Request

Contacting towing provider...

ACE Fleet is sending your request to the next available towing provider.

Towing Reference ------
✓
Request receivedYour priority towing request is in the dispatch queue.
2
Contacting towing providerSearching for the next available tow.
3
Assigning driverProvider and driver information will appear here once assigned.
Please keep this page open. Once a provider accepts the request, the towing company, driver status, and estimated arrival time will appear automatically.

Front-end preview only — no real towing provider is being contacted yet.